FAQ (Vals Lighting)
General
1) What does Vals Lighting manufacture?
Vals Lighting is a professional manufacturer of LED Neon Flex and LED Grazer (wall washer) lighting solutions. We specialize in products engineered for demanding environments, including IP68 outdoor/underwater, high-temperature sauna, and in-ground/underground installations.
2) Do you provide services beyond manufacturing?
Yes. We support projects from concept to commissioning, including:
• Lighting concept coordination
• Rendering & visual simulation
• Photometric support (IES / calculations)
• Custom product engineering
• Manufacturing & quality control
• Installation guidance and commissioning support
3) Which markets do you focus on?
We primarily serve the Middle East, Europe and the United States, supporting distributors(OEM/ODM), lighting consultants, design firms, contractors, architects and developers.
Products & Applications
4) What environments are your products designed for?
Our product lines are designed for harsh conditions, including:
• IP68 outdoor & underwater installations
• High-temperature environments (Sauna / SPA)
• In-ground / underground installations
• High humidity, strong UV exposure, and corrosive climates
5) What are common applications for your LED Neon products?
Typical applications include:
• Architectural facade outlines
• Landscape and public space lighting
• Signage and feature elements
• Decorative architectural lines (interior/exterior)
• Custom curves and shapes (Free-bend / top bend / side bend)
6) What are common applications for your Grazer products?
Typical applications include:
• Facade wall washing
• Columns, fins, and textured surfaces
• Architectural highlights and linear grazing effects
• In-ground grazing for building perimeters and landscape walls
Customization & Engineering Support
7) Do you offer customization?
Yes. We offer project-based customization, such as:
• Custom length and segmentation solutions
• Output, CCT, RGB/RGBW options
• Optics / beam control (for grazers)
• Mounting and installation accessories
• Control protocol options (project dependent)
8) Can you support lighting designers and consultants?
Absolutely. We collaborate with lighting consultants and designers by providing:
• Product recommendations based on environment and installation method
• Renderings and lighting effect simulation
• Technical documentation and photometric data support
9) Can you support contractors and installers?
Yes. We provide installation-focused support including:
• Installation guidelines and wiring diagrams
• Remote technical assistance during installation
• Commissioning support when required
• Handover documentation for maintenance and operation
Quality, Testing & Compliance
10) How do you ensure reliability in harsh environments?
We follow an environment-first engineering approach focused on risk control and validation, including:
• Structural waterproof design for IP-rated solutions
• Material selection for UV, corrosion, and heat resistance
• Aging tests and quality inspections for production consistency
• Installation guidance to reduce on-site failure risk
11) Do you provide technical documents?
Yes. Depending on product and configuration, we can provide:
• Datasheets
• Installation guides
• Wiring diagrams
• IES files (where applicable / by configuration)
Commercial & Partnership
12) Do you work with distributors?
Yes. We actively partner with distributors in our target markets. If you are looking for a reliable LED Neon & Grazer manufacturer with engineering support and stable quality, please contact us for partnership details.
13) How do I start a project with Vals Lighting?
Send us the following (if available), and our technical team will respond quickly:
• Project location and environment conditions
• Drawings / installation details
• Preferred lighting effect and application
• Control requirements (if any)
• Target timeline and quantities
Contact
Have a project or partnership inquiry?
Contact Vals Lighting’s technical team support@valslighting.com to discuss specifications, environment requirements, and the best-fit solution.