FAQ (Vals Lighting)

General

1) What does Vals Lighting manufacture?

Vals Lighting is a professional manufacturer of LED Neon Flex and LED Grazer (wall washer) lighting solutions. We specialize in products engineered for demanding environments, including IP68 outdoor/underwater, high-temperature sauna, and in-ground/underground installations.

2) Do you provide services beyond manufacturing?

Yes. We support projects from concept to commissioning, including:

 Lighting concept coordination

 Rendering & visual simulation

 Photometric support (IES / calculations)

 Custom product engineering

 Manufacturing & quality control

 Installation guidance and commissioning support

3) Which markets do you focus on?

We primarily serve the Middle East, Europe and the United States, supporting distributors(OEM/ODM), lighting consultants, design firms, contractors, architects and developers.

 

Products & Applications

4) What environments are your products designed for?

Our product lines are designed for harsh conditions, including:

 IP68 outdoor & underwater installations

 High-temperature environments (Sauna / SPA)

 In-ground / underground installations

 High humidity, strong UV exposure, and corrosive climates

5) What are common applications for your LED Neon products?

Typical applications include:

 Architectural facade outlines

 Landscape and public space lighting

 Signage and feature elements

 Decorative architectural lines (interior/exterior)

 Custom curves and shapes (Free-bend / top bend / side bend)

6) What are common applications for your Grazer products?

Typical applications include:

 Facade wall washing

 Columns, fins, and textured surfaces

 Architectural highlights and linear grazing effects

 In-ground grazing for building perimeters and landscape walls

 

Customization & Engineering Support

7) Do you offer customization?

Yes. We offer project-based customization, such as:

 Custom length and segmentation solutions

 Output, CCT, RGB/RGBW options

 Optics / beam control (for grazers)

 Mounting and installation accessories

 Control protocol options (project dependent)

8) Can you support lighting designers and consultants?

Absolutely. We collaborate with lighting consultants and designers by providing:

 Product recommendations based on environment and installation method

 Renderings and lighting effect simulation

 Technical documentation and photometric data support

9) Can you support contractors and installers?

Yes. We provide installation-focused support including:

 Installation guidelines and wiring diagrams

 Remote technical assistance during installation

 Commissioning support when required

 Handover documentation for maintenance and operation

 

Quality, Testing & Compliance

10) How do you ensure reliability in harsh environments?

We follow an environment-first engineering approach focused on risk control and validation, including:

 Structural waterproof design for IP-rated solutions

 Material selection for UV, corrosion, and heat resistance

 Aging tests and quality inspections for production consistency

 Installation guidance to reduce on-site failure risk

11) Do you provide technical documents?

Yes. Depending on product and configuration, we can provide:

 Datasheets

 Installation guides

 Wiring diagrams

 IES files (where applicable / by configuration)

 

Commercial & Partnership

12) Do you work with distributors?

Yes. We actively partner with distributors in our target markets. If you are looking for a reliable LED Neon & Grazer manufacturer with engineering support and stable quality, please contact us for partnership details.

13) How do I start a project with Vals Lighting?

Send us the following (if available), and our technical team will respond quickly:

 Project location and environment conditions

 Drawings / installation details

 Preferred lighting effect and application

 Control requirements (if any)

 Target timeline and quantities

 

Contact

Have a project or partnership inquiry?
Contact Vals Lightings technical team support@valslighting.com to discuss specifications, environment requirements, and the best-fit solution.